Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last updated: September 2025

Acceptance of Terms

By accessing and using GenSharp Solutions' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions constitute a legally binding agreement between you and GenSharp Solutions regarding your use of our services.

Our Services

GenSharp Solutions provides technology consulting and development services including:

  • Web design and development
  • Mobile application development
  • Cloud migration services
  • Custom software development
  • E-commerce solutions
  • Inventory management systems

All services are provided subject to these terms and any additional agreements we may enter into with you.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any login credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights

Prohibited Uses

You may not use our services to:

  • Engage in any illegal or unauthorized activities
  • Transmit harmful or malicious code
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Distribute spam or unsolicited communications

Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are owned by GenSharp Solutions and are protected by copyright, trademark, and other intellectual property laws.

Client Intellectual Property

You retain ownership of any intellectual property you provide to us. By engaging our services, you grant us a license to use your intellectual property solely for the purpose of providing our services.

Work Product

Upon full payment, you will own the custom work product we create specifically for you, subject to our retention of:

  • General methodologies and know-how
  • Pre-existing intellectual property
  • Rights to use the work for portfolio purposes

Payment Terms

Pricing and Invoicing

All prices are quoted in USD and are subject to change with notice. Invoices are typically sent according to the payment schedule outlined in your service agreement.

Payment Schedule

  • Project-based work: Typically 50% upfront, 50% upon completion
  • Ongoing services: Monthly billing in advance
  • Custom arrangements: As specified in your service agreement

Late Payments

Late payments may result in:

  • Suspension of services
  • Late fees as specified in your agreement
  • Interest charges on overdue amounts

Project Delivery and Timelines

Delivery Timelines

Project timelines are estimates based on the scope of work and your timely provision of required materials and feedback. Delays may occur due to:

  • Changes in project scope
  • Delayed client feedback or approvals
  • Technical complexities
  • Third-party dependencies

Revisions and Changes

Minor revisions are typically included in our services. Major changes or additional features may require:

  • Additional time and cost
  • Written approval of scope changes
  • Updated project timeline

Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed with reasonable care and skill. We provide a limited warranty on our work for a period specified in your service agreement.

Disclaimers

Except as expressly stated, our services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

Limitation of Liability

To the maximum extent permitted by law, GenSharp Solutions shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for our services
  • Issues arising from third-party services or products

Indemnification

You agree to indemnify and hold GenSharp Solutions harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Termination

Termination by Either Party

Either party may terminate services with written notice as specified in the service agreement. Upon termination:

  • You remain liable for all charges incurred
  • We will deliver completed work upon payment
  • Confidentiality obligations continue

Termination for Cause

We may terminate services immediately if you:

  • Breach these terms
  • Fail to make required payments
  • Engage in prohibited activities

Governing Law and Disputes

These terms are governed by the laws of India. Any disputes will be resolved through:

  • Good faith negotiation
  • Mediation if negotiation fails
  • Binding arbitration as a last resort

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: info@gensharp.in
Address: 39, First Floor, #3, Sangam Road, Lakshmipuram, Chrompet, Chennai - 600044

Changes to Terms

We reserve the right to modify these terms at any time. When we make changes:

  • We will update the "Last updated" date
  • Significant changes will be communicated via email
  • Continued use constitutes acceptance of new terms